Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
8,804 Reviews
5 Stars
7,128
4 Stars
831
3 Stars
369
2 Stars
210
1 Stars
265
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She was knowledgeable and help place the order to make sure it got entered correctly and efficiently
    February 29, 2024
    Larry K.
  • Viviana was so helpful!! Very knowledgeable and had great suggestions and selections for me to select from. She’s a great asset to your company. My order was received quickly and packaged safely.
    February 29, 2024
    Wanda B.
  • I was having issues with the online site so I called direct and spoke to Melody who handled my order immediately. She was friendly, professional, and knowledgeable. Just received the lamp and we love it. Thank you!
    February 29, 2024
    Lynn B.
  • Working with Martha was an absolute pleasure. She was very helpful in making it easy to make my decision to purchase counter height stools. I get it soon. I can't wait to try it and happy to give another review.
    February 28, 2024
    Stephanie K.
  • He was knowledgeable but when he looked up an order he said it was thennit wasnt stocked until april
    February 26, 2024
    Andrea L.
  • Sal was very helpful!
    February 26, 2024
    Teresa H.
  • She was very pleasant and took my order for me in a timely fashion
    February 25, 2024
    Barbara C.
  • I just needed a globe for a lamp I had purchased from you. This is the second time we have broken that same globe, and Robert was VERY helpful in finding a replacement for me because you no longer sell that lamp as I bought it.
    February 24, 2024
    Debra T.
  • Was a pleasure shopping with Lamps Plus.
    February 24, 2024
    Carol T.
  • Very helpful she found me a second chandelier that matched the one I wanted. It was amazing that she was able to do that.
    February 24, 2024
    Kay S.
  • Lamps Plus has an excellent variety of lamp options and prices to accomodate most budgets.
    February 24, 2024
    Charlye M.
  • I’m still waiting for finance to approve my tax free status. I was told one day but now it looks like it may be a week or so. Not very good for your finance department.
    February 23, 2024
    Phil L.
  • Phenomenal knowledge of the products and she was a careful, consultative listener. Very friendly - think you have a real winner here!
    February 23, 2024
    Charlie W.
  • Very accommodating and helpful.
    February 23, 2024
    Michael M.
  • that young lady was wonderful, she found my 2 items, took all of my information, and in 2 min. flat the process was finished, maybe it took a little longer, she was so very pleasant and polite and courteous in every way.
    February 23, 2024
    Robert L.
  • He told me the lights were able to use a bulb with multiple light settings It turned out not after I purchased those lights from you.
    February 20, 2024
    Dolores L.
  • So pleased I could get a replacement globe for the pendant light I ordered from Lamps Plus a couple of years ago! Love my lights and this is great customer service!!
    February 20, 2024
    Paula Z.
  • Extremely knowledgeable and super efficient - my return was processed AND we found a replacement fixture on sale!
    February 20, 2024
    Linda Z.
  • Martha could not have been more helpful. Answered all questions.👍👍👍
    February 20, 2024
    Rob P.
  • Shannon made my online shopping experience easy and effortless. She was able to help me get just exactly what I needed and very quickly. I appreciated her help and was very pleased when I hung up the phone.
    February 18, 2024
    Jean B.
  • Theresa helped me by tremendously by taking the time to consult with another department and found more appropriate shades for the fixture I selected.
    February 18, 2024
    Linda B.
  • Martha was AMAZING to work with. She had wonderful recommendations and seemed to truly understand the look I was going for. I was overwhelmed and Martha walked me through everything making the process enjoyable.
    February 16, 2024
    Dory F.
  • The lamp I ordered came quickly, was packaged well, arrived in perfect condition and we were very happy with it.
    February 14, 2024
    Sandy C.
  • Found the answer to my question quickly. That helped me to make the decision on the lamp I purchased.
    February 14, 2024
    Roxanne P.
  • Viviana was a delight to work with. She has a true understanding of delivering great customer service and is an asset to your company!
    February 13, 2024
    Lynda F.
  • I feel that because what i purchased and never opened i should have been able to return.
    February 12, 2024
    Jon M.
  • Marty is very helpful and knowledgeable and helped me calculate the size fan I would need for a future purchase.
    February 12, 2024
    Sabrina S.
  • Julie was wonderful to work with. I really appreciated her knowledge, kind voice and the fact that she shared her extension number with me if there were any problems.
    February 12, 2024
    Laura W.
  • I have been able to find what i needed and the selection options are greater that the ones i had with the big box stores.
    February 11, 2024
    Gary W.
  • Thanks Christine. I appreciated the help, and you made it easy for me to place the order.
    February 08, 2024
    Joe K.

1-30 of 8,804 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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